Payment Policy

At Aurora Moda, we offer various secure and modern payment methods to ensure a simple and reliable shopping experience.
The available options may vary depending on the country of purchase; we encourage you to check which methods are active at the checkout.

  1. Available Payment Methods

We exclusively accept the following payment methods:

  • Credit / Debit Card
    (Visa, Mastercard)

  • Shop Pay

  • Google Pay

  • Apple Pay

All transactions are processed through certified partners who ensure a high level of security.

  1. Payment Security

To protect your personal and financial data:

  • All payments are made through an encrypted SSL connection

  • Aurora Moda never stores your card details or payment information

  • Payments are processed exclusively by providers compliant with international security standards

  • The checkout process is designed to ensure a reliable and secure experience.

  1. Order Processing

Orders are processed only after payment confirmation.
If authorisation fails or payment is unsuccessful, the order cannot be confirmed and will not be shipped.

  1. Refunds

If you are entitled to a refund (e.g., after an approved return):

  • The refund will be issued within 14 days from the verification of the returned item

  • The amount will be refunded via the same payment method used for the purchase

  • Shipping fees are non-refundable

  1. Contact Information

For any payment-related questions, you can contact us:

📧 info@aurora-moda.it
🕒 We respond from Monday to Friday, 09:00 – 18:00

Free Delivery

Free shipping with Royal Mail including Track & Trace.

Customer service

Response always available within 24 hours

100% money-back guarantee

Easy returns within 30 days

Secure payments

Secure and fast payments by credit card